QUICK LINKS
QUICK LINKS
CHECKOUT
CHECKOUT
Once you place your order, you will receive an order confirmation email which will include an order number. Once your items have been shipped, you will receive a shipping confirmation email with details of which items have been sent. Please note that if you order more than one item, it is possible that different items may arrive on different days depending on stock availability.
ADDRESS CHANGES
ADDRESS CHANGES
Once an order has been placed or warranty claim has been submitted, there is no guarantee the address change request can be accommodated. Please check your shipping address before completing your purchase or submission.
SHIPPING OPTIONS & DELIVERY TIMES
SHIPPING OPTIONS & DELIVERY TIMES
All Orders made before 12 PM EST on business days are typically shipped the same day. Note that packing and shipping are only prepared on business days (Monday thru Friday).
For standard stock and off-the rack products
For standard stock and off-the rack products
Ground Shipping: Delivery is typically between 7-10 business days, unless otherwise noted on the website. The exact timing is mostly dependent on your location relative to our warehouses.
For MyBauer custom sticks
For MyBauer custom sticks
Your order will arrive within 30-45 days. Some shipments may arrive earlier for those who live in large cities.
Partial and Split Shipments
Partial and Split Shipments
After placing your order, depending on available stock and the closest Bauer warehouse to your order destination, certain items in your order may be shipped separately. This may mean that your order will arrive in multiple smaller deliveries. We do this in an effort to get you your items quickly.
If your order is split into more than one shipment, you will receive an email notification for each partial shipment when they are packed and ready to leave our facilities. You will also receive unique tracking numbers for each shipment.
You will not be billed for additional freight charges if your order has been split into multiple shipments.
Extra Fees
Extra Fees
Some oversized items classify as "Specialty Items" and may be subject to increased shipping rates as shown in the online checkout process.
provincial sales tax may apply depending on the state or province in which you are located. You will be notified of the charge before completing your order.
PROMO CODES
PROMO CODES
You are not able to combine promo codes, discount codes, coupons and special offers.
There may be limitations that apply to the use of a code. For example, it may not be valid on certain products.
Codes cannot be reissued or extended under any circumstances.
Codes cannot be applied to any orders after they have been placed.
INTERNATIONAL ORDERS
INTERNATIONAL ORDERS
We currently only ship to the United States. We currently do not ship to freight forwarders.
VALID PAYMENT METHODS
VALID PAYMENT METHODS
Payment for all goods must be made by credit or debit card. We accept payment with Visa, MasterCard, Amex, Discover,Diners Club,JCB,Google Pay, Shopify Instalments and Shop Pay
IMPORTANT PAYMENT INFORMATION
IMPORTANT PAYMENT INFORMATION
Your credit card will be charged upon placing your Order.
For your security, your billing name and address must match that of the credit card used for payment.
CONNECT WITH US
Monday - Friday
8:30 - 16:00 CET
CALL US
+46 31 705 52 95SHIPPING & CUSTOMER SERVICE QUESTIONS
web-eu@bauer.com
NEED HELP FINDING THE RIGHT FIT FOR YOU?
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