TERMS OF USE

These terms & conditions (“Terms”) is applicable between you and BAUER Hockey LLC (“BAUER”, we, our), when you visit the Bauer Hockey website (the “Website”) and/or use Bauer android and IOS from time to time available mobile applications (the “Mobile Applications”), hereinafter jointly referred to as the “Digital Tools”, and/or when you purchase a product through any of the Digital Tools. By using and/or committing a purchase through any of the Digital Tools you accept these from time to time applicable Terms.

PRIVACY POLICY

Your use of the Bauer Website or Bauer Mobile Applications is subject to the terms of BAUER’s Privacy Policy.

PURCHASES

When placing an order through any of our Digital Tools you can choose to create a user account. Creating an account unlocks several benefits such as order history, faster checkout and early access to annual sales events like Black Friday and Cyber Monday. You can also choose to continue your purchase as a guest.

CONFIRMATION OF ORDER

Once you have placed a purchase order through any of our Digital Tools we will confirm the order to you by e-mail. The order is not confirmed until you have received an e-mail confirmation.

PAYMENT 

We provide the following payment options:

• - Creditcard (VISA, Mastercard)
• - Klarna Invoice
• When you choose Klarna as payment option, you also need to accept Klarna’s applicable terms and conditions, which you will find on www.klarna.com.

DELIVERY & RETURNS

We provide the following delivery options:
- Standard shipping to pick-up location: Sweden/Norway/Denmark 79 SEK/NOK/DKK and Finland 8.99 EUR.
- Home delivery for Sweden: 199 SEK paid for by customer.
- We offer free shipping on all orders above 999 SEK/NOK/DKK in Sweden/Norway/Denmark and above 99 EUR in Finland.

If you do not claim your package at your pick-up location, our Customer Service will attempt to contact you. If we cannot reach you and the package is returned to Bauer, you will have to pay for the return freight.

We provide a 30-day return policy (which does not affect your mandatory 14 days Right of Withdrawal, see below). The return policy does not include personalized or otherwise individualized products (for example custom-made or otherwise customized products).

If you return your purchase, the returned product shall be unused, contain all original labels and returned in its original packaging.

Return payments are posted once we have received and inspected the returned product. You as a customer pay for the return freight.

RIGHT OF WITHDRAWAL

When you purchase a product through any of our Digital Tools you have a mandatory right of withdrawal from the purchase within 14 days from the date of delivery of the product without stating any reason in accordance with the Swedish Distance and Off-Premises Contracts Act (2005:59).

The right of withdrawal is however not applicable on personalized or otherwise individualized products (for example custom-made or otherwise customized products).

Please handle the product with care. You might be liable to compensate BAUER for the product’s eventual loss of value due to your use or handling of the product.

You may use the Swedish Consumer Agency’s (Sw. Konsumentverket) standard return form, which you will find here: https://publikationer.konsumentverket.se/kontrakt-och-mallar/angerblankett

CLAIMS REGARDING PURCHASE

We hope that you will be happy with the products you purchased from us. If you are not satisfied, please contact us at WEB-EU@bauer.com or call us at: 32 99 31 08 and we will do our best to find an amicable solution to the situation.

You may also turn to the Swedish National Board for Consumer Disputes, “ARN” (Sw. Allmänna reklamationsnämnden) with your claim or use the EU Commission’s online platform for dispute resolution, which you can find here: https://ec.europa.eu/consumers/odr/main/

USE OF THE DIGITAL TOOLS

BAUER provides the Digital Tools on an “as is”-basis and may modify or terminate the Digital Tools at any time without prior notice.

BODY MEASUREMENT TECHNOLOGY

To offer our customers better fitted equipment we provide a service through our Digital Tools containing body measurement technology to offer you an assessment of proposed size. This body measurement technology requires you to submit photographs or videos of yourself.

You control how and when the photographs are taken. You agree that any photograph you provide shall not be pornographic, lewd or otherwise offensive to members of Bauer and we reserve the right to refuse access to our Digital Tools to any user who provides such photographs or videos. Our systems automatically delete photographs related to measurements once they are processed. Photographs are protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol.

Children under the age of 13 are not permitted to use Bauer's body measurement technology.

INTELLECTUAL PROPERTY

All intellectual property on the Digital Tools (except for any user generated content) is owned or licensed by BAUER and/or its affiliates. All rights to the intellectual property on the Digital Tools are reserved. Any use of the trademarks or other intellectual property on the Digital Tools without express written authorization is strictly prohibited. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the Digital Tools solely for your own non-commercial use or to purchase BAUER products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content used on the Digital Tools is strictly prohibited, unless authorized by BAUER. You further agree not to change or delete any proprietary notices from materials downloaded from the Digital Tools.

NHL TRADEMARKS

NHL and the NHL Shield are registered trademarks of the National Hockey League. All NHL logos and marks and team logos and marks depicted in the Digital Tools are the property of the NHL and the respective teams and may not be reproduced without the prior written consent of NHL Enterprises. © 2011. All Rights Reserved by NHL Enterprises.

NHL TRADEMARKS

NHL and the NHL Shield are registered trademarks of the National Hockey League. All NHL logos and marks and team logos and marks depicted in the Digital Tools are the property of the NHL and the respective teams and may not be reproduced without the prior written consent of NHL Enterprises. © 2011. All Rights Reserved by NHL Enterprises.

NHL TRADEMARKS

NHL and the NHL Shield are registered trademarks of the National Hockey League. All NHL logos and marks and team logos and marks depicted in the Digital Tools are the property of the NHL and the respective teams and may not be reproduced without the prior written consent of NHL Enterprises. © 2011. All Rights Reserved by NHL Enterprises.

YOUR OBLIGATIONS WHEN USING THE DIGITAL TOOLS

Harassment in any manner or form on the Digital Tools, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a BAUER or other licensed employee, host, or representative, as well as other members or visitors on the Digital Tools is prohibited.

You may not upload to, distribute, or otherwise publish through the Digital Tools any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law.

You may not upload commercial content on the Digital Tools or use the Digital Tools to solicit others to join or become members of any other commercial online service or other organization. Any use of the Digital Tools for an illegal or objectionable purpose is strictly prohibited.

You agree that you will not use Digital Tools to engage in any activity that could be deemed illegal, harmful to others, or give rise to civil liability. BAUER reserves the right to monitor transmissions and investigate any alleged prohibited use of Digital Tools and to disclose any and all information relating to such prohibited use.

RESPONSIBLE FOR UPLOADED OR CREATED CONTENT

You acknowledge that you are responsible for the content you upload or create on the Digital Tools and that Bauer is not responsible for any loss of uploaded or created content.

BAUER does not and cannot beforehand review all communications and materials posted to or created by users accessing the Digital Tools. You acknowledge that BAUER, by providing you with the ability to view and distribute user generated content on the Digital Tools, reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or other intellectual property right of another or (d) offensive or otherwise unacceptable to BAUER in its sole discretion.

BAUER further asks you to report any illegal or offensive content you come across on the Digital Tools to BAUER.

THIRD PARTY LINKS

In an attempt to provide increased value to our visitors, BAUER may link to sites operated by third parties in the Digital Tools. However, even if a third party is affiliated with BAUER, BAUER has no control over these linked sites, all of which have separate privacy and data collection practices, independent of BAUER. These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, BAUER seeks to protect the integrity of its Digital Tools and the links placed upon it and therefore requests any feedback on not only its own Digital Tools, but for sites they links to as well (including if a specific link does not work).

AMENDMENTS

These Terms may be modified by BAUER at any time. Such modification will not affect any purchase order already placed in any of the Digital Tools, and the Terms applicable at the time of the placement of the order will apply to that order.

TERMS AND TERMINATION

These Terms are applicable to you upon your use and access to the Digital Tools and/or placement of an order through the Digital Tools. If you do not accept these Terms you may at any time discontinue your use of the Digital Tools and delete your user account.

The provisions relating to Intellectual Property, NHL Trademarks, Indemnification, Invalidity and Miscellaneous shall survive any termination.

VIOLATION OF TERMS

If you violate these Terms or any part thereof, BAUER reserves the right in its sole discretion to terminate your user account, delete your profile and any of your user-generated content, and restrict your use of all or any part of the Digital Tools.

In the event of violation of these Terms, BAUER also reserves the right to block users from certain IP addresses.

INDEMNIFICATION

You agree to indemnify, defend, and hold harmless BAUER, its parent company, affiliates as well as their respective officers, directors, employees, agents, licensors and suppliers from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these Terms (including negligent or wrongful conduct) by you or any other person accessing the Digital Tools using your Internet account.

LIMITATION OF LIABILITY

To the fullest extent permitted by law, Bauer is not responsible for any claims, losses, damages or costs, except from liability that follows from mandatory law.

INVALIDITY

If any provision in these Terms is held invalid, the remainder of these Terms shall continue to be enforceable. If any provision in these Terms is deemed unlawful, void or unenforceable, then that provision is deemed severable from these Terms and the remaining provisions are still valid and enforceable.

MISCELLANEOUS

BAUER’s failure to insist upon or enforce strict performance of any provision of these Terms shall not be construed as a waiver of any provision or right.
BAUER may assign its rights and duties under these Terms to any party at any time without notice to you.

CONTACT DETAILS

If you have any questions regarding these Terms or otherwise wishes to get in contact with BAUER, you can contact us at the following: WEB-EU@bauer.com.

GOVERNING LAW AND DISPUTES

These Terms shall be governed by applicable law, which in most cases will be the national law of your country of residence. Any dispute, controversy or claim arising out of or in connection with these Terms shall be finally settled by a competent general court.